Overview
We want you to be confident in choosing Atta Digital Agency. This policy explains when refunds are available across our SEO, digital marketing, website development, and AI automation plans.
Refund Eligibility
- Requests made within 7 days of an initial purchase, before meaningful work has begun, are eligible for a full refund
- For ongoing plans (SEO, Digital Marketing, AI Automation), unused months remaining in a prepaid term may be refunded on a prorated basis, minus any work already completed or ad spend already committed
- For Website Development projects, refunds are prorated based on project milestones already delivered (e.g. design approved, development completed)
Non-Refundable Items
- Third-party costs already incurred on your behalf, such as ad spend, domain registration, or paid software/licensing fees
- Work already completed and delivered, including live campaigns, published content, and completed development milestones
- Custom or bespoke work explicitly marked as non-refundable in your proposal
How to Request a Refund
Email sales@attadigitalagency.com with your name, the service or plan purchased, and the reason for your request. We'll review your account and respond within 3 business days.
Processing Time
Approved refunds are processed to your original payment method within 5–10 business days, depending on your bank or card provider.
Disputes
If you disagree with a refund decision, you may request a review by replying to our response with additional context. We aim to resolve every request fairly and promptly.
Contact Us
For any refund questions, reach us at sales@attadigitalagency.com.